IntroductionHaving the right tools for the job
IN CHAPTER 4, EACH LENS of the framework listed the inputs, outputs and activities associated with change management. Part 2 is your kit-bag or ‘toolkit’ and contain information on each of the assessments and instruments that you may need to deploy during your project. In Part 3, we explore what a change manager does and refer to specific tools and techniques that may be deployed to progress change stream deliverables.
Tools, techniques and templates
In Chapters 5 to 12 we lay out the change tools and techniques, organised by each lens in the change prism, to help you locate what you need more easily. We have gathered together a wide range of resources to create a change management toolkit that will ...
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