About the Authors

Linda Kretz Zaval (PMP®) has successfully managed several multimillion-dollar projects within the telecommunications, cable, and IT industries. Her most recent assignments have included training for many government agencies, including the Department of Defense, the Department of Energy, the National Park Service, and the National Security Agency.

During her 40-year working career, Zaval held a variety of positions at US WEST, including director of Project Management. She was a member of the core team that developed the Center for Program Management at the University of Denver. She has also served as Vice President of Training and Product Development for the International Institute for Learning in New York City and managed a ...

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