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Project Management by Lewis R. Ireland, David L. Cleland

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CHAPTER 19PROJECT COMMUNICATIONS

“What we’ve got here is a failure to communicate.”

FRANK R. PIERSONCool Hand Luke, 1967

19.1 INTRODUCTION

How many problems and frustrations exist today because of the failure of people to communicate—not only in their personal lives, but in their professional lives as well? The best of project management strategies will not work unless there is free communication among the project team—as well as with other stakeholders. There are many forces that impact the way that people on the project team communicate, not only with themselves, but also with higher-level managers. There have been many articles and books written about how to communicate. In this chapter, we offer a brief snapshot of some of the essentials ...

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