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Project Management

Book Description

The theme of the last edition will continue as authors improve individual chapters by adding a brief introduction that outlines the central points of the chapter and warms up readers for what follows. Each chapter concludes with four additional sections: a listing of additional sources of information in the form of a generously annotated bibliography; a listing of project management principles that summarize chapter content in pithy statements of enduring, universal value; a project management situation - a brief, descriptive case study that illuminates chapter content by way of a practical example; and a student/reader assignment that offers food for thought, discussion, or investigation. More student problems are added in this edition along with new chapters throughout and up-dated chapters where change is warranted. Graphics and illustrations updated with side bar information included throughout and the book with have a new look in a larger 7 3/8 x 9 A trim.

Table of Contents

  1. Cover Page
  2. Project Management
  3. Copyright Page
  4. About the Authors
  5. Contents
  6. Preface
  7. Acknowledgments
  8. Introduction
  9. Part 1 Introduction
    1. Chapter 1. The Evolution of Project Management
      1. 1.1. Introduction
      2. 1.2. Types of Evidence for Historical Projects
      3. 1.3. Project Charter
      4. 1.4. Early Literature on Projects
      5. 1.5. Government Literature
      6. 1.6. Leading Projects of Antiquity
      7. 1.7. Military Campaigns
      8. 1.8. Projects That Changed the World
      9. 1.9. The Modern Projects
      10. 1.10. The Results of Historical Projects
      11. 1.11. The Past, the Present, and the Future for Projects
      12. 1.12. To Summarize
      13. 1.13. Additional Sources of Information
      14. 1.14. Discussion Questions
      15. 1.15. User Checklist
      16. 1.16. Principles of Project Management
      17. 1.17. Project Management Situation—Projects of Antiquity
      18. 1.18. Student/Reader Assignment
    2. Chapter 2. Why Project Management?
      1. 2.1. Introduction
      2. 2.2. The Role of Strategic Planning
      3. 2.3. The Spirit of Strategic Planning
      4. 2.4. Some Limitations of Formal Strategic Planning
      5. 2.5. Strategic Management—the Project Linkages
      6. 2.6. Projects
      7. 2.7. Other Examples
      8. 2.8. Early Literature
      9. 2.9. Organizational Liaison Devices
      10. 2.10. Teams
      11. 2.11. The Project Management Professional Societies
      12. 2.12. A Philosophy
      13. 2.13. Breaking Down Hierarchies
      14. 2.14. To Summarize
      15. 2.15. Additional Sources of Information
      16. 2.16. Discussion Questions
      17. 2.17. User Checklist
      18. 2.18. Principles of Project Management
      19. 2.19. Project Management Situation—External and Internal Projects
      20. 2.20. Student/Reader Assignment
    3. Chapter 3. The Project Management Process
      1. 3.1. Introduction
      2. 3.2. The General Management Process
      3. 3.3. The Project Management Process
      4. 3.4. The Project Life Cycle
      5. 3.5. Managing the Life Cycle
      6. 3.6. Project Life Cycles and Uncertainty
      7. 3.7. To Summarize
      8. 3.8. Additional Sources of Information
      9. 3.9. Discussion Questions
      10. 3.10. User Checklist
      11. 3.11. Principles of Project Management
      12. 3.12. Project Management Situation—Strategic Monitoring and Control
      13. 3.13. Student/Reader Assignment
  10. Part 2 The Strategic Context of Projects
    1. Chapter 4. When to Use Project Management
      1. 4.1. Introduction
      2. 4.2. Business Process Changes
      3. 4.3. Specific Uses
      4. 4.4. Projects and Strategic Planning
      5. 4.5. When Is a Project Needed?
      6. 4.6. Promoting Participative Management
      7. 4.7. Senior Management Responsibility
      8. 4.8. Selling Project Management to Senior Managers
      9. 4.9. External Project Management Selling
      10. 4.10. What It Takes to Sell Project Management
      11. 4.11. Two Views of Selling Project Management
      12. 4.12. Types of Projects
      13. 4.13. The Management of Small Projects
      14. 4.14. To Summarize
      15. 4.15. Additional Sources of Information
      16. 4.16. Discussion Questions
      17. 4.17. User Checklist
      18. 4.18. Principles of Project Management
      19. 4.19. Project Management Situation—When to Use Project Management
      20. 4.20. Student/Reader Assignment
    2. Chapter 5. The Strategic Context of Projects
      1. 5.1. Introduction
      2. 5.2. Strategic Transitions
      3. 5.3. Implications of Technology
      4. 5.4. A Stream of Projects
      5. 5.5. Strategic Relationship of Projects
      6. 5.6. Determining Strategic Fit
      7. 5.7. The Vision
      8. 5.8. Projects and Organizational Management
      9. 5.9. Project Planning
      10. 5.10. Project Management System
      11. 5.11. To Summarize
      12. 5.12. Additional Sources of Information
      13. 5.13. Discussion Questions
      14. 5.14. User Checklist
      15. 5.15. Principles of Project Management
      16. 5.16. Project Management Situation—Improvement of Project Management
      17. 5.17. Student/Reader Assignment
    3. Chapter 6. The Board of Directors and Major Projects
      1. 6.1. Introduction
      2. 6.2. The Need for Boards of Directors
      3. 6.3. Surveillance
      4. 6.4. Some Board Inadequacies
      5. 6.5. Exemplary Board Behavior
      6. 6.6. The Board’s Responsibilities
      7. 6.7. The Role of Managers
      8. 6.8. The Role of Projects
      9. 6.9. Project Reviews
      10. 6.10. Information for the Board
      11. 6.11. The Performance Audit
      12. 6.12. Selection of Directors
      13. 6.13. To Summarize
      14. 6.14. Additional Sources of Information
      15. 6.15. Discussion Questions
      16. 6.16. User Checklist
      17. 6.17. Principles of Project Management
      18. 6.18. Project Management Situation—Boards of Directors’ Inadequacies
      19. 6.19. Student/Reader Assignment
    4. Chapter 7. Project Stakeholder Management
      1. 7.1. Introduction
      2. 7.2. Why Manage Stakeholders?
      3. 7.3. Organizational Stakeholders
      4. 7.4. Project Stakeholders
      5. 7.5. Some Examples of Stakeholder Influence
      6. 7.6. Some Examples of Successful Stakeholder Management
      7. 7.7. Project Stakeholder Management Process
      8. 7.8. Planning Stakeholder Management
      9. 7.9. A Model of the PSM Process
      10. 7.10. Identification of Stakeholders
      11. 7.11. Primary Stakeholders
      12. 7.12. Secondary Stakeholders
      13. 7.13. Gathering Stakeholder Information
      14. 7.14. Identification of Stakeholder Mission
      15. 7.15. Determining Stakeholder Strengths and Weaknesses
      16. 7.16. Identification of Stakeholder Strategy
      17. 7.17. Prediction of Stakeholder Behavior
      18. 7.18. Project Audit
      19. 7.19. Implementing Stakeholder Management Strategy
      20. 7.20. To Summarize
      21. 7.21. Additional Sources of Information
      22. 7.22. Discussion Questions
      23. 7.23. User Checklist
      24. 7.24. Principles of Project Management
      25. 7.25. Project Management Situation—Stakeholder Initiatives
      26. 7.26. Student/Reader Assignment
    5. Chapter 8. Strategic Issues in Project Management
      1. 8.1. Introduction
      2. 8.2. What Are Strategic Issues?
      3. 8.3. Some Examples
      4. 8.4. An Application of the Concept of Strategic Issues: Nuclear Construction Industry
      5. 8.5. Managing Project Strategic Issues
      6. 8.6. Issue Identification
      7. 8.7. Assessment of an Issue
      8. 8.8. Analysis of Action
      9. 8.9. Implementation
      10. 8.10. To Summarize
      11. 8.11. Additional Sources of Information
      12. 8.12. Discussion Questions
      13. 8.13. User Checklist
      14. 8.14. Principles of Project Management
      15. 8.15. Project Management Situation—Some Strategic Issues
      16. 8.16. Student/Reader Assignment
  11. Part 3 Organizational Design for Project Management
    1. Chapter 9. Organizing for Project Management
      1. 9.1. Introduction
      2. 9.2. Project-Driven Organization
      3. 9.3. Organizational Deficiencies
      4. 9.4. Self-Management in Organizations
      5. 9.5. The Project Organization
      6. 9.6. Various Forms of the Project Organization
      7. 9.7. The Matrix Organization
      8. 9.8. Functional Area Knowledge
      9. 9.9. Focus of the Matrix Design
      10. 9.10. Importance of Work Packages
      11. 9.11. The Project-Functional Interface
      12. 9.12. A Controversial Design
      13. 9.13. No One Best Organizational Design
      14. 9.14. Global Project Organizations
      15. 9.15. Project-Customer Relationships
      16. 9.16. Organizational Networking
      17. 9.17. The Project Management Office
      18. 9.18. Procurement and Contract Negotiations/Administration
      19. 9.19. To Summarize
      20. 9.20. Additional Sources of Information
      21. 9.21. Discussion Questions
      22. 9.22. User Checklist
      23. 9.23. Principles of Project Management
      24. 9.24. Project Management Situation—Understanding the Matrix Organization
      25. 9.25. Student/Reader Assignment
    2. Chapter 10. Project Portfolio Management
      1. 10.1. Introduction
      2. 10.2. Decision to Use Portfolios
      3. 10.3. Project Portfolio
      4. 10.4. Project Selection Criteria
      5. 10.5. Reviewing Project Portfolio Management
      6. 10.6. Project Portfolio Management Transition and Implementation
      7. 10.7. To Summarize
      8. 10.8. Additional Sources of Information
      9. 10.9. Discussion Questions
      10. 10.10. User Checklist
      11. 10.11. Principles of Project Management
      12. 10.12. Project Management Situation—Portfolio Project Management
      13. 10.13. Student/Reader Assignment
    3. Chapter 11. Project Authority
      1. 11.1. Introduction
      2. 11.2. Authority, Responsibility, and Accountability
      3. 11.3. Defining Authority
      4. 11.4. Power
      5. 11.5. Matrix Implications
      6. 11.6. The Power to Reward
      7. 11.7. Reverse Delegation
      8. 11.8. Documenting Project Manager’s Authority
      9. 11.9. What is Responsibility?
      10. 11.10. What is Accountability?
      11. 11.11. Project Organization Charting
      12. 11.12. Traditional Organizational Chart
      13. 11.13. Linear Responsibility Chart
      14. 11.14. Work Packages
      15. 11.15. Work Package-Organizational Position Interfaces
      16. 11.16. A Project Management LRC
      17. 11.17. Developing the LRC
      18. 11.18. To Summarize
      19. 11.19. Additional Sources of Information
      20. 11.20. Discussion Questions
      21. 11.21. User Checklist
      22. 11.22. Principles of Project Management
      23. 11.23. Project Management Situation—Prescribing Project Management Authority
      24. 11.24. Student/Reader Assignment
    4. Chapter 12. Project Management Maturity
      1. 12.1. Introduction
      2. 12.2. Organizational Productivity Improvements
      3. 12.3. Project Management Maturity Models
      4. 12.4. Total Organizational Capability Maturity Model
      5. 12.5. Assessing Project Management Maturity
      6. 12.6. Building a Mature Capability
      7. 12.7. Benchmarking
      8. 12.8. Competitive Intelligence
      9. 12.9. To Summarize
      10. 12.10. Additional Sources of Information
      11. 12.11. Discussion Questions
      12. 12.12. User Checklist
      13. 12.13. Principles of Project Management
      14. 12.14. Project Management Situation—Gaining Project Management Maturity
      15. 12.15. Student/Reader Assignment
  12. Part 4 Project Operations
    1. Chapter 13. Project Planning
      1. 13.1. Introduction
      2. 13.2. The Importance of Planning
      3. 13.3. Planning Realities
      4. 13.4. A Conceptual Model of Planning
      5. 13.5. Project Planning Model
      6. 13.6. Project Planning Process
      7. 13.7. Project Planning Considerations
      8. 13.8. Work Breakdown Structure
      9. 13.9. Project Schedules
      10. 13.10. Scheduling Techniques
      11. 13.11. Project Life-Cycle Planning
      12. 13.12. Project Planning Elements
      13. 13.13. Plan Format
      14. 13.14. Project Management Manual
      15. 13.15. Project Planning Work Packages
      16. 13.16. Management Realities
      17. 13.17. Project Partnering
      18. 13.18. Types of Project Partnering Arrangements
      19. 13.19. Examples of Project Partnering Arrangements
      20. 13.20. Managing Partnered Projects
      21. 13.21. Technical Aspects of Partnered Projects
      22. 13.22. Partnering Challenges and Benefits
      23. 13.23. Outsourcing Project Management
      24. 13.24. Project Management as an Outsourced Service
      25. 13.25. Outsourcing Trends
      26. 13.26. Selecting an Outsource Provider
      27. 13.27. Outsourcing Project Management Services and Products
      28. 13.28. Project Management Outsourcing Guidelines
      29. 13.29. Outsourcing Potential
      30. 13.30. To Summarize
      31. 13.31. Additional Sources of Information
      32. 13.32. Discussion Questions
      33. 13.33. User Checklist
      34. 13.34. Principles of Project Management
      35. 13.35. Project Management Situation—Developing a Project Plan
      36. 13.36. Student/Reader Assignment
    2. Chapter 14. Project Management Information System
      1. 14.1. Introduction
      2. 14.2. The Project Management Information System
      3. 14.3. Information Failures
      4. 14.4. Value of the PMIS
      5. 14.5. Describing a PMIS
      6. 14.6. Uses of the PMIS
      7. 14.7. Information Characteristics and Attributes
      8. 14.8. Sharing Information
      9. 14.9. Information Value
      10. 14.10. Technology and the PMIS
      11. 14.11. Challenges to an Effective PMIS
      12. 14.12. PMIS Hardware and Software
      13. 14.13. Planning for the PMIS
      14. 14.14. Essential Elements of a PMIS
      15. 14.15. To Summarize
      16. 14.16. Additional Sources of Information
      17. 14.17. Discussion Questions
      18. 14.18. User Checklist
      19. 14.19. Principles of Project Management
      20. 14.20. Project Management Situation—Prescribing a PMIS
      21. 14.21. Student/Reader Assignment
    3. Chapter 15. Project Monitoring, Evaluation, and Control
      1. 15.1. Introduction
      2. 15.2. Project Control Cycle
      3. 15.3. Steps in the Control Cycle
      4. 15.4. Monitoring and Evaluation
      5. 15.5. Management Functions Evaluation
      6. 15.6. When to Monitor and Evaluate
      7. 15.7. Planning for Monitoring and Evaluation
      8. 15.8. Who Monitors and Evaluates?
      9. 15.9. Post-Project Reviews
      10. 15.10. Configuration Management and Control
      11. 15.11. Planning and Control Implications for Project Success or Failure
      12. 15.12. Results of Projects—Success or Failure
      13. 15.13. Examples of Project Success/Failure
      14. 15.14. The Causes of Success or Failure
      15. 15.15. Project Audits
      16. 15.16. Project Evaluation
      17. 15.17. To Summarize
      18. 15.18. Additional Sources of Information
      19. 15.19. Discussion Questions
      20. 15.20. User Checklist
      21. 15.21. Principles of Project Management
      22. 15.22. Project Management Situation—Establishing a Project Control System
      23. 15.23. Student/Reader Assignment
    4. Chapter 16. The Project Earned Value Management System
      1. 16.1. Introduction
      2. 16.2. Background
      3. 16.3. EVM Capability
      4. 16.4. EVM Implementation Considerations
      5. 16.5. Planning for EVMS
      6. 16.6. Measuring Progress
      7. 16.7. Performance Achievement
      8. 16.8. EVMS Considerations
      9. 16.9. To Summarize
      10. 16.10. Additional Sources of Information
      11. 16.11. Discussion Questions
      12. 16.12. User Checklist
      13. 16.13. Principles of Project Management
      14. 16.14. Project Management Situation—Implementing Earned Value
      15. 16.15. Student/Reader Assignment
    5. Chapter 17. Project Termination
      1. 17.1. Introduction
      2. 17.2. Why Terminate?
      3. 17.3. Types of Project Termination
      4. 17.4. Strategic Implications
      5. 17.5. Continuing the “LOSERS”
      6. 17.6. Projects in Trouble
      7. 17.7. Termination Strategies
      8. 17.8. Evaluation of Termination Possibilities
      9. 17.9. Posttermination Activities
      10. 17.10. To Summarize
      11. 17.11. Additional Sources of Information
      12. 17.12. Discussion Questions
      13. 17.13. User Checklist
      14. 17.14. Principles of Project Management
      15. 17.15. Project Management Situation—Shutting Down a Project
      16. 17.16. Student/Reader Assignment
  13. Part 5 Interpersonal Dynamics in the Management of Projects
    1. Chapter 18. Project Leadership
      1. 18.1. Introduction
      2. 18.2. Concept of Leadership
      3. 18.3. What Is Leadership?
      4. 18.4. Studies of Leadership
      5. 18.5. Leadership Style
      6. 18.6. Management vis-à-vis Leadership
      7. 18.7. Project Leadership
      8. 18.8. Team Leadership
      9. 18.9. Leadership Competencies
      10. 18.10. To Summarize
      11. 18.11. Additional Sources of Information
      12. 18.12. Discussion Questions
      13. 18.13. User Checklist
      14. 18.14. Principles of Project Management
      15. 18.15. Project Management Situation—Being a Project Leader
      16. 18.16. Student/Reader Assignment
    2. Chapter 19. Project Communications
      1. 19.1. Introduction
      2. 19.2. Importance of Communication
      3. 19.3. Communication Problems
      4. 19.4. The Process of Communication
      5. 19.5. Informal Communication
      6. 19.6. Listening
      7. 19.7. Nonverbal Communication
      8. 19.8. Written Communications
      9. 19.9. Project Meetings
      10. 19.10. The Role of Technology
      11. 19.11. Communication Links
      12. 19.12. To Summarize
      13. 19.13. Additional Sources of Information
      14. 19.14. Discussion Questions
      15. 19.15. User Checklist
      16. 19.16. Principles of Project Management
      17. 19.17. Project Management Situation—How to Communicate
      18. 19.18. Student/Reader Assignment
    3. Chapter 20. Successful Project Teams
      1. 20.1. Introduction
      2. 20.2. The Need for Effective Teamwork in Today’s Global World of Business
      3. 20.3. Making the Transition from Work Group to Team
      4. 20.4. Measuring Project Team Performance
      5. 20.5. A Model for Team Building
      6. 20.6. Building High-Performing Teams
      7. 20.7. Recommendations for Effective Team Management
      8. 20.8. To Summarize
      9. 20.9. Additional Sources of Information
      10. 20.10. Discussion Questions
      11. 20.11. User Checklist
      12. 20.12. Principles of Project Management
      13. 20.13. Project Management Situation—Technical Project Team
      14. 20.14. Student/Reader Assignment
      15. Bibliography
  14. Part 6 The Cultural Elements
    1. Chapter 21. Continuous Improvement through Projects
      1. 21.1. Introduction
      2. 21.2. Why Continuous Improvement?
      3. 21.3. Some Examples
      4. 21.4. Survival through Change
      5. 21.5. Management Innovation
      6. 21.6. Continuous Improvement in Productivity
      7. 21.7. Product Quality through Projects
      8. 21.8. Trendsetters
      9. 21.9. Product Integrity
      10. 21.10. Continuous Improvement in Manufacturing
      11. 21.11. Manufacturing Philosophies
      12. 21.12. Computer-Integrated Manufacturing (CIM)
      13. 21.13. Just-in-Time (JIT) Manufacturing
      14. 21.14. To Summarize
      15. 21.15. Additional Sources of Information
      16. 21.16. Discussion Questions
      17. 21.17. User Checklist
      18. 21.18. Principles of Project Management
      19. 21.19. Project Management Situation—Challenges for the New Managers
      20. 21.20. Student/Reader Assignment
    2. Chapter 22. Cultural Considerations in Project Management
      1. 22.1. Introduction
      2. 22.2. Defining Culture
      3. 22.3. The Nature of an Organizational Culture
      4. 22.4. The Strategic Management Linkage
      5. 22.5. Additional Examples of Corporate Culture
      6. 22.6. Cultural Features
      7. 22.7. The Project Culture
      8. 22.8. Why Change?
      9. 22.9. The Constancy of Change
      10. 22.10. Project Management Actions
      11. 22.11. The Trust Factor
      12. 22.12. Culture and Project Extensions
      13. 22.13. Influencing the Team’s Culture
      14. 22.14. Conflict
      15. 22.15. Code of Ethics for Project Professionals
      16. 22.16. To Summarize
      17. 22.17. Additional Sources of Information
      18. 22.18. Discussion Questions
      19. 22.19. User Checklist
      20. 22.20. Principles of Project Management
      21. 22.21. Project Management Situation—Conducting a Cultural Assessment
      22. 22.22. Student/Reader Assignment
  15. Part 7 New Prospects
    1. Chapter 23. Alternative Project Teams
      1. 23.1. Introduction
      2. 23.2. A Place in Business for Alternative Teams
      3. 23.3. Traditional and Nontraditional Project Teams
      4. 23.4. The Types of Alternative Teams
      5. 23.5. Alternative Teams: More about Their Roles
      6. 23.6. The Personal Impact of Teams
      7. 23.7. Role Change
      8. 23.8. To Summarize
      9. 23.9. Additional Sources of Information
      10. 23.10. Discussion Questions
      11. 23.11. User Checklist
      12. 23.12. Principles of Project Management
      13. 23.13. Project Management Situation—Positive and Negative Results
      14. 23.14. Student/Reader Assignment
  16. Index