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Project Management Work Book and Pmp®/Capm® Exam Study Guide, Tenth Edition by Frank P. Saladis, Harold Kerzner

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Chapter 9. THE VARIABLES FOR SUCCESS

Note

Project success for many managers and project teams refers to the elements of the Triple Constraint—Time (Schedule), Cost (Budget), and Scope (Quality and Performance Specifications). Success is actually more than completing the project within the triple constraint. Success depends on a systems approach to the project where all project elements, planning components, and deliverables of the project are inter-related and managed with an understanding that failure in one area will have an effect on many other areas of the project.

Establishing and communicating success criteria are two of the key responsibilities of the project manager. During the planning process, the project manager provides the team with the information needed to prepare the project plan and establish the controls to keep the project on track to achieve client satisfaction and project success. The variables for project success include:

  • Setting expectations

  • Planning—including the relationships with the triple constraint

  • Predicting project success—through analysis and performance measurement

  • Project management effectiveness

Project success in many ways depends on the actions of three key stakeholder groups: the project manager and team, the project sponsor or parent organization, and the customer or client organization—the group that will ultimately receive the final project deliverable. Assuring project success requires the following actions:

  • Selecting the "right" people for the ...

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