Chapter 10

The Follow-Up Coach

What’s in This Chapter

•  The benefits of follow-up to your workshop

•  Dozens of ideas you can implement before, during, near the end, and after the workshop to extend learning from start to finish

In the blistering pace of business today, organizations have invested time and money in just about everything—technology, training, new processes, strategy planning, operational excellence, process improvement, communications, and team building, to name just a few. The common thread among the topics is results. How do we get relevant, timely, and accurate business results from all that we do for and in organizations?

The answer, I argue in this book, is project management. It is the one process or method that can be ...

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