The ASTD Trainer’s WorkShop Series
The ASTD Trainer’s WorkShop Series is designed to be a practical, hands-on road map to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences, and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes a companion CD-ROM with PowerPoint presentations and electronic copies of all supporting material featured in the book.
New Supervisor TrainingJohn E. Jones and Chris W. Chen
Customer Service TrainingMaxine Kamin
New Employee Orientation TrainingKaren Lawson
Leading Change TrainingJeffrey Russell and Linda Russell
Leadership Training
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