Identifying Real Needs

As you begin your project management training needs assessment, don’t be surprised if you encounter a mixture of resistance, indifference, constructive helpfulness, and—sometimes worse than resistance—overzealous enthusiasm. Your difficult task is to sort out sometimes conflicting information and come up with an accurate composite picture of your organization’s project management training needs. As you proceed through this needs analysis, you’ll want to manage the expectations of those with whom you are consulting in order to avoid premature assumptions about what your training program will look like and what it is trying to accomplish. Here are some considerations for each of the types of people you’ll likely run into ...

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