Publications, Professional Services, and Seminars

Shackelford has served as editor and contributor to Best Practices in IT Leadership and has had articles published in the Cutter IT Journal and T+D Magazine. His November 2001 article on CRM and E-Learning was selected by Cutter Consortium for inclusion in its A Practical Guide to Customer Relationship Management. Shackelford served five terms as president of the Chicago Organization of Data Processing Educators. In May 2002, ASTD published Shackelford’s Project Managing E-Learning as part of its E-Learning series. He has been a frequent speaker at seminars and conferences internationally, including OnLine Learning, OnLine Learning Europe, ASTD’s International Conferences (2002 and 2003), Training ...

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