Step 3.9 Review the plan with your project customer

The final activity for you to do is to explain your plan to your project customer. The key information they will probably be interested in is the time and cost of your project. Once they understand this and accept it, you will move on to the next step – delivering your project.

When your customer reviews the plan, there are typically two challenges they may give you, which you should avoid. Your customer may well ask for:

  • The project to be done more quickly and cheaply. Resist the temptation to agree to this; you now know much more about the plan than they do. If they have a great idea as to how to achieve the reduction in time or cost, then fine. But generally, if the project customer wants ...

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