Setting the scene

Imagine your partner wants you to do a DIY project on your house. If they ask you to decorate part of the house, your response will probably be ‘which part of the house?’ The clarification is ‘I want you to decorate the front room’. By asking a question, you now understand what you need to achieve with the project.

Underlying the request to decorate your front room is another question: why should you decorate it? You can complete a task only knowing what outcome you want, but it is very useful to understand also why you are to do it. The decorating might be required because you want to sell your house and the front room is looking tatty and this will reduce the selling price. Alternatively, it could be that the front room is ...

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