Step 1.3 The project’s customer
Every project is done because someone wants it to be done. The person who wants it to be done is called, in project management terminology, the project customer. The customer may be yourself, your boss at work, someone who buys products and services from you, or anyone else you work for or with. The customer may be one person or a group of people.
In projects it is important to understand who the customer is and to work closely with them. Project customers have some specific responsibilities in projects. They will be involved in determining why you are going to do a project and what it will produce, for giving you access to resources such as people and money, and for making various decisions through the life of ...
Get Project Management Step by Step: How to Plan and Manage a Highly Successful Project now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
