8.5 Desirable characteristics of a project manager

Although the project manager is just one element in the project management structure, the role is pivotal. IT project managers traditionally have progressed from technical areas such as software development through system design and team leadership to project management. This, however, may be changing as the project management role nowadays often involves managing the external suppliers of services. Thus, while it is useful to have a good technical background it is not essential in order to manage an IT project.

It is more important to have other skills and characteristics. Perhaps the key quality is having good communications skills at all levels. The project manager may need to present to ...

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