LEARNING OUTCOMES
When you have completed this chapter, you should be able to demonstrate an understanding of the following:
relationship between programmes and projects;
identification of stakeholders and their concerns;
the project sponsor;
establishment of the project authority (e.g. project board, steering committee, etc.);
membership of project board/steering committee;
roles and responsibilities of the project manager, stage manager and team leader;
desirable characteristics of a project manager;
role of the project support office;
the project team and matrix management;
reporting structures and responsibilities;
management styles and communication; ...
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