LEARNING OUTCOMES

When you have completed this chapter, you should be able to demonstrate an understanding of the following:

relationship between programmes and projects;

identification of stakeholders and their concerns;

the project sponsor;

establishment of the project authority (e.g. project board, steering committee, etc.);

membership of project board/steering committee;

roles and responsibilities of the project manager, stage manager and team leader;

desirable characteristics of a project manager;

role of the project support office;

the project team and matrix management;

reporting structures and responsibilities;

management styles and communication; ...

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