5.2 Definitions of quality
A dictionary definition of quality is ‘a degree or level of excellence’ as in the phrase ‘high-quality goods’. This is relevant to projects as it is hoped that all products are of a high quality. But the definition is subjective: for example, when comparing cars, people would disagree between the quality of different makes. Another definition is ‘conformance to standard’. Again this has an application to projects as within the project process there will be certain standards to which those developing the system ought to conform. However, this does not tell the whole story. The generally accepted definition which should apply to all projects is that the deliverables should be ‘fit for purpose’. Again referring to cars, ...
Get Project Management for IT-Related Projects now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
