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Project Management for IT-Related Projects

Book Description

The ISEB Foundation Certificate in IS Project Management is designed for those managing the development and implementation of information systems and other IT projects. This is the only textbook tailored specifically to match the ISEB syllabus – so the user can be confident of using exactly the right materials.

Table of Contents

  1. Copyright
  2. Contributors
  3. Figures and tables
  4. Introduction
  5. 1 Projects and project work
    1. LEARNING OUTCOMES
    2. 1.1 Projects
    3. 1.2 Successful projects
    4. 1.3 Project management
    5. 1.4 System development life cycle
    6. 1.5 Project management and the development life cycle
    7. 1.6 Elements of project management
    8. 1.7 Development process models
    9. 1.8 The project plan
    10. 1.9 The business case
    11. 1.10 Implementation strategies
    12. 1.11 Post-implementation review
    13. Sample questions
    14. Answers to sample questions
    15. Pointers for activities
  6. 2 Project planning
    1. LEARNING OUTCOMES
    2. 2.1 Introduction
    3. 2.2 Approaches to planning
    4. 2.3 Product flow diagram
    5. 2.4 Activity planning
    6. 2.5 Resource allocation
    7. 2.6 Using software tools for planning
    8. Sample questions
    9. Answers to sample questions
    10. Pointers for activities
  7. 3 Monitoring and control
    1. LEARNING OUTCOMES
    2. 3.1 Introduction
    3. 3.2 The project control life cycle
    4. 3.3 Monitoring progress
    5. 3.4 Applying control
    6. 3.5 Purpose and types of reporting meetings
    7. 3.6 Taking corrective action
    8. 3.7 Graphical representation of progress information
    9. Sample questions
    10. Answers to sample questions
    11. Pointers for activities
  8. 4 Change control and configuration management
    1. LEARNING OUTCOMES
    2. 4.1 Introduction
    3. 4.2 Definition of change
    4. 4.3 Change management roles and responsibilities
    5. 4.4 The change management process
    6. 4.5 Configuration management
    7. Sample questions
    8. Answers to sample questions
    9. Pointers for activities
  9. 5 Quality
    1. LEARNING OUTCOMES
    2. 5.1 Introduction
    3. 5.2 Definitions of quality
    4. 5.3 Quality characteristics
    5. 5.4 Quality criteria
    6. 5.5 Quality control versus quality assurance
    7. 5.6 Quality plan
    8. 5.7 Detecting defects
    9. 5.8 Dynamic testing
    10. 5.9 Evaluating suppliers
    11. 5.10 ISO 9001:2000
    12. Sample questions
    13. Answers to sample questions
    14. Pointers to activities
  10. 6 Estimating
    1. LEARNING OUTCOMES
    2. 6.1 Introduction
    3. 6.2 What we estimate and why it is important
    4. 6.3 Expert judgement
    5. 6.4 Approaches to estimating
    6. 6.5 A parametric approach
    7. 6.6 Estimating by analogy
    8. 6.7 Checklist
    9. Sample questions
    10. Answers to sample questions
    11. Pointers to activities
  11. 7 Risk
    1. LEARNING OUTCOMES
    2. 7.1 Introduction
    3. 7.2 Risk management
    4. 7.3 Identifying risks
    5. 7.4 Assessing the risk
    6. 7.5 Deciding the appropriate actions
    7. 7.6 Planning, monitoring and control
    8. 7.7 Summary
    9. Sample questions
    10. Answers to sample questions
    11. Pointers to activities
  12. 8 Project organization
    1. LEARNING OUTCOMES
    2. 8.1 Introduction
    3. 8.2 Programmes and projects
    4. 8.3 Identifying stakeholders and their concerns
    5. 8.4 The organizational framework
    6. 8.5 Desirable characteristics of a project manager
    7. 8.6 Project support office
    8. 8.7 Project team
    9. 8.8 Matrix management
    10. 8.9 Team building
    11. 8.10 Team dynamics
    12. 8.11 Management styles
    13. 8.12 Communication methods
    14. Sample questions
    15. Answers to sample questions
    16. Pointers to activities
  13. About ISEB
  14. Index