Project Management for IT-Related Projects

Table of contents

1. Copyright
2. Contributors
3. Figures and tables
4. Introduction
5. 1 Projects and project work
   1. LEARNING OUTCOMES
   2. 1.1 Projects
   3. 1.2 Successful projects
   4. 1.3 Project management
   5. 1.4 System development life cycle
   6. 1.5 Project management and the development life cycle
   7. 1.6 Elements of project management
   8. 1.7 Development process models
   9. 1.8 The project plan
   10. 1.9 The business case
   11. 1.10 Implementation strategies
   12. 1.11 Post-implementation review
   13. Sample questions
   14. Answers to sample questions
   15. Pointers for activities
6. 2 Project planning
   1. LEARNING OUTCOMES
   2. 2.1 Introduction
   3. 2.2 Approaches to planning
   4. 2.3 Product flow diagram
   5. 2.4 Activity planning
   6. 2.5 Resource allocation
   7. 2.6 Using software tools for planning
   8. Sample questions
   9. Answers to sample questions
   10. Pointers for activities
7. 3 Monitoring and control
   1. LEARNING OUTCOMES
   2. 3.1 Introduction
   3. 3.2 The project control life cycle
   4. 3.3 Monitoring progress
   5. 3.4 Applying control
   6. 3.5 Purpose and types of reporting meetings
   7. 3.6 Taking corrective action
   8. 3.7 Graphical representation of progress information
   9. Sample questions
   10. Answers to sample questions
   11. Pointers for activities
8. 4 Change control and configuration management
   1. LEARNING OUTCOMES
   2. 4.1 Introduction
   3. 4.2 Definition of change
   4. 4.3 Change management roles and responsibilities
   5. 4.4 The change management process
   6. 4.5 Configuration management
   7. Sample questions
   8. Answers to sample questions
   9. Pointers for activities
9. 5 Quality
   1. LEARNING OUTCOMES
   2. 5.1 Introduction
   3. 5.2 Definitions of quality
   4. 5.3 Quality characteristics
   5. 5.4 Quality criteria
   6. 5.5 Quality control versus quality assurance
   7. 5.6 Quality plan
   8. 5.7 Detecting defects
   9. 5.8 Dynamic testing
   10. 5.9 Evaluating suppliers
   11. 5.10 ISO 9001:2000
   12. Sample questions
   13. Answers to sample questions
   14. Pointers to activities
10. 6 Estimating
    1. LEARNING OUTCOMES
    2. 6.1 Introduction
    3. 6.2 What we estimate and why it is important
    4. 6.3 Expert judgement
    5. 6.4 Approaches to estimating
    6. 6.5 A parametric approach
    7. 6.6 Estimating by analogy
    8. 6.7 Checklist
    9. Sample questions
    10. Answers to sample questions
    11. Pointers to activities
11. 7 Risk
    1. LEARNING OUTCOMES
    2. 7.1 Introduction
    3. 7.2 Risk management
    4. 7.3 Identifying risks
    5. 7.4 Assessing the risk
    6. 7.5 Deciding the appropriate actions
    7. 7.6 Planning, monitoring and control
    8. 7.7 Summary
    9. Sample questions
    10. Answers to sample questions
    11. Pointers to activities
12. 8 Project organization
    1. LEARNING OUTCOMES
    2. 8.1 Introduction
    3. 8.2 Programmes and projects
    4. 8.3 Identifying stakeholders and their concerns
    5. 8.4 The organizational framework
    6. 8.5 Desirable characteristics of a project manager
    7. 8.6 Project support office
    8. 8.7 Project team
    9. 8.8 Matrix management
    10. 8.9 Team building
    11. 8.10 Team dynamics
    12. 8.11 Management styles
    13. 8.12 Communication methods
    14. Sample questions
    15. Answers to sample questions
    16. Pointers to activities
13. About ISEB
14. Index