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Project Management for IT-Related Projects

Book Description

The BCS Foundation Certificate in IS Project Management is designed for those managing the development and implementation of information systems and other IT projects. This is the only textbook written specifically for the BCS syllabus. Key areas covered include project planning, monitoring and control, quality control, risk and communications.

Table of Contents

  1. FRONT COVER
  2. HALF TITLE
  3. BCS, THE CHARTERED INSTITUTE FOR IT
  4. TITLE PAGE
  5. COPYRIGHT
  6. CONTENTS
  7. FIGURES AND TABLES
  8. PREFACE
  9. USEFUL URLS
  10. 1 PROJECTS AND PROJECT WORK
    1. Learning outcomes
    2. 1.1 Projects
    3. 1.2 Successful projects
    4. 1.3 Project management
    5. 1.4 System development life cycle
    6. 1.5 Project management and the development life cycle
    7. 1.6 Elements of project management
    8. 1.7 Development process models
    9. 1.8 The project plan
    10. 1.9 The business case
    11. 1.10 Implementation strategies
    12. 1.11 Post-implementation review
    13. Sample questions
    14. Answers to sample questions
    15. Pointers for activities
  11. 2 PROJECT PLANNING
    1. Learning outcomes
    2. 2.1 Introduction
    3. 2.2 Approaches to planning
    4. 2.3 Product flow diagram
    5. 2.4 Activity planning
    6. 2.5 Resource allocation
    7. 2.6 Using software tools for planning
    8. Sample questions
    9. Answers to sample questions
    10. Pointers for activities
  12. 3 MONITORING AND CONTROL
    1. Learning outcomes
    2. 3.1 Introduction
    3. 3.2 The project control life cycle
    4. 3.3 Monitoring progress
    5. 3.4 Applying control
    6. 3.5 Purpose and types of reporting meetings
    7. 3.6 Taking corrective action
    8. 3.7 Graphical representation of progress information
    9. Sample questions
    10. Answers to sample questions
    11. Pointers for activities
  13. 4 CHANGE CONTROL AND MANAGEMENT
    1. Learning outcomes
    2. 4.1 Introduction
    3. 4.2 Definition of change
    4. 4.3 Change management roles and responsibilities
    5. 4.4 The change management process
    6. 4.5 Configuration management
    7. Sample questions
    8. Answers to sample questions
    9. Pointers for activities
  14. 5 QUALITY
    1. Learning outcomes
    2. 5.1 Introduction
    3. 5.2 Definitions of quality
    4. 5.3 Quality characteristics
    5. 5.4 Quality criteria
    6. 5.5 Quality control versus quality assurance
    7. 5.6 Quality plan
    8. 5.7 Detecting defects
    9. 5.8 Dynamic testing
    10. 5.9 Evaluating suppliers
    11. 5.10 ISO 9001:2008
    12. 5.11 Capability maturity models
    13. Sample questions
    14. Answers to sample questions
    15. Pointers for activities
  15. 6 ESTIMATING
    1. Learning outcomes
    2. 6.1 Introduction
    3. 6.2 What we estimate and why it is important
    4. 6.3 Expert judgement
    5. 6.4 Approaches to estimating
    6. 6.5 A parametric approach
    7. 6.6 Estimating by analogy
    8. 6.7 Checklist
    9. Sample questions
    10. Answers to sample questions
    11. Pointers for activities
  16. 7 RISK
    1. Learning outcomes
    2. 7.1 Introduction
    3. 7.2 Risk management
    4. 7.3 Identifying risks
    5. 7.4 Assessing the risk
    6. 7.5 Quantitative approaches to risk
    7. 7.6 The qualitative approach to project risk assessment
    8. 7.7 Deciding the appropriate actions
    9. 7.8 Planning, monitoring and control
    10. 7.9 Summary
    11. Sample questions
    12. Answers to sample questions
    13. Pointers for activities
  17. 8 PROJECT ORGANISATION
    1. Learning outcomes
    2. 8.1 Introduction
    3. 8.2 Programmes and projects
    4. 8.3 Identifying stakeholders and their concerns
    5. 8.4 The organisational framework
    6. 8.5 Desirable characteristics of a project manager
    7. 8.6 Project support office
    8. 8.7 Project team
    9. 8.8 Matrix management
    10. 8.9 Team building
    11. 8.10 Team dynamics
    12. 8.11 Management styles
    13. 8.12 Communication methods
    14. 8.13 Conclusion
    15. Sample questions
    16. Answers to sample questions
    17. Pointers for activities
  18. BACK COVER