CHAPTER 6Controlling the Project

IMAGINE A PROJECT that’s full of errors, defects, waste, delays, and cost overruns, and you’ll be imagining a project that’s out of control. Poorly controlled projects are frustrating for all of the project stakeholders, and they’re costly to the business owner and the project customer because poor control usually results in blown budgets and late project deliverables. Chaos in a project, whether it involves interruptions, disorganization, project team members in a frenzy, or an exhausted project manager, is a sure sign of lack of project control. This usually creates more problems, defects, and issues—and that means a loss of profits.

A well-controlled project is a project that uses a well-defined project management ...

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