Introduction

The most common vehicle for implementing change within an organization is the project, or a combination of projects known as a program. Projects are becoming more strategic in nature and scope, and an increasing number of traditional white-collar workers are involved with projects in some fashion. These projects often require unprecedented collaboration within an organization’s lines of business, and across the business enterprise. This dynamic is creating a need for functional managers to work in collaboration, communicate effectively, and appreciate the best practice methods of project teams.

Project executives, sponsors, middle managers, and functional managers are expected to be involved in an organization’s projects—over and ...

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