Preface
Technology is invented and advanced by, well, technical people. However, a truly successful technology is marked by its adoption by people in their daily lives. Few ponder radio frequency modulation when they turn on the TV, or the internal combustion engine when they drive around. The technology has disappeared behind the utility.
The last decade saw two new technologies begin to blend into our lives: the computer and the Internet. We only need to launch a browser and the resources of the World Wide Web are at our fingertips, and we are hard pressed to tell the difference between a computer and a game console, a personal digital assistant (such as PalmPilot), or a cell phone. It is now entirely feasible to bring services to smart consumer ...
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