Acknowledgments
We want to thank all of the people who assisted us in writing this book. If we accidentally missed anyone, we apologize in advance. We would like to extend a special thanks to the following people:
Elliot Lewis. Elliot served as our technical reviewer for the book. Elliotâs keen eye helped refine the bookâs approach and ensured the accuracy of its contents. We are all very appreciative of the effort and feedback Elliot provided.
Andy Bybee. Andy provided overall guidance and support for the book within Microsoft. He also was gracious enough to provide the bookâs foreword.
In addition, we want to thank these members of the Microsoft Dynamics CRM product team who helped us at one point or another during the book project:
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