Profit from the Positive: Proven Leadership Strategies to Boost Productivity and Transform Your Business, with a foreword by Tom Rath

3THE CONTAGIOUS LEADER:Control Your Emotions, Not Your Employees

George arrives at the office at 7:45 sharp every day. Two of his employees, Rachel and Mike, like to get in at around 7:15 so that they can grab a cup of coffee, catch up on emails, and get ready for the day ahead. Every morning they look up from their desks as George walks in. Rachel and Mike have an inside joke:

“We can tell what kind of day it’s going to be around here by the way George walks in each morning. If he smiles and says, ‘Good morning,’ we know it’s going to be a good day and we can get on with our work. If his head is down and he doesn’t even acknowledge us, we know it’s going to be a bad day and we’d better be ready to jump at a moment’s notice. When our teammates ...