Professional Microsoft IIS 8

Chapter 21

IIS and Operations Management

What's in this chapter?

• IT Infrastructure Library standards
• The Microsoft Operations Framework
• Change management
• Backup and restore

After a website has been deployed into a production environment, what then? How do you ensure uptime for your website in an environment that is subject to ongoing changes, is exposed to the hailstorm of the Internet, and may be subject to more traffic than any other server? After deploying a web server, in some ways, the work has just begun.

Maintaining a web server involves a range of knowledge, skills, and abilities. There are a few different approaches to managing the operations of IIS servers, and all of them have some merit. You will, undoubtedly, want control and predictability from your server on an ongoing basis. For this purpose, most technicians value a steady flow of information and metrics.

This chapter introduces some important topics related to managing production IIS servers. To keep your servers up and the hosted applications functioning properly, you need a way to organize your team differently from the application development team. You need a system and organization suited to respond to the daily troubles that plague today's web server, and to be proactive about ensuring the viability of your investment in the hosted application. You first need to review some of the best sources for putting together a world-class structure for ensuring uptime. This chapter begins by looking more at organizational ...