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Professional Issues in Information Technology - Second edition by Frank Bott

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9 HUMAN RESOURCES ISSUES

The purpose of this chapter is to explain some of the most important human resources issues that affect companies in the IT sector. After studying it, you should:

  • appreciate the complexity of the law in this area;
  • understand the constraints under which management and human resources staff act;
  • understand why and to what extent managers need to be aware of general human resources issue.

9.1 WHAT ARE HUMAN RESOURCES?

The term ‘human resources’ (HR) emphasises the fact that the people who work for an organisation are an indispensable part of the organisation’s resources and, very often, the most important part. For this reason, the organisation will try to ensure that it always has available the appropriately skilled, ...

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