Chapter 11

Useful Process Documents

A number of useful process documents are described, including a process catalog, a role catalog, a process interface matrix, and a work product participation matrix.

Keywords

Catalog; matrix; deliverables; document

The following are useful documents to create in the course of designing processes.

11.1 Process Catalog

A process catalog is a list of processes that are organized in some logical manner such as alphabetically, by category, or by similarity. This catalog focuses on the process workflows, decomposing into activities and tasks. It also identifies the roles and work products that are involved in the workflows.

11.2 Role Catalog

A role catalog is a list of roles involved in the process workflows. This catalog ...

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