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Process Improvement Essentials by James R. Persse PhD

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Process Management Process Areas

The following sections detail the Process Areas specific to process management.

Organizational Process Focus

Organizational Process Focus is an activity the organization implements once it has reached a certain level of maturity. It's reached that level when the organization is ready to institutionalize a set of common processes and practices across all its groups. With this step comes an organizational focus on process improvement. Previously (and here I'm talking specifically about maturity levels, but the basic idea holds true for implementing processes in general), process sets were managed at the project level, each project team working with a set of procedures, activities, and artifacts that met its needs. Here the focus shifts higher up to the executive level. With Organizational Process Focus, process-centric strategies and targets are put into place to support the analysis, planning, development, and execution of all process program components. Then these components are collected and managed by a chartered group within the organization.

From this point on, the organization makes strategic decisions as to how its process program should be shaped as the needs of the organization evolve over time.

Two specific goals

CMMI defines two goals for Organizational Process Focus:

  1. Determine process improvement opportunities. This goal involves the whole organization, but it is typically coordinated through senior management or a centralized Process Management ...

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