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Process Improvement Essentials by James R. Persse PhD

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Choose Your Model (or Not)

"Choose your model" means now is a good time to select one of the existing process models (preferably one of the proven ones) upon which you can structure the process program you're about to build. For most people in the field of technology development, this means ISO 9001:2000, Capability Maturity Model Integration, or Six Sigma. In coming activities, you and your team members are going to begin looking at the organization from a process design perspective: looking at what process areas to address, deciding what process components to build, and choosing how to build them. If you know a model that will work for you, you'll want to begin tailoring your decisions to that framework so that it and what you build will fit well together. That's the gist of "Choose your model."

Of course, you don't have to choose a process model at all. You don't need to look at ISO, CMMI, Six Sigma, or any of the others in order to create a good process program for your shop. You might decide to create a purely customized process approach, one you build based solely on internal parameters. If that's the course you'd like to go with, go right ahead.

I don't mean that facetiously. I am a firm believer in the three programs I present in this book, and I am a vocal advocate of their use in technology shops of all kinds. But I'm also the first to say that a big part of process success comes from the program's ability to serve your organization well. And if a purely custom approach ...

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