What Will You Learn in This Chapter?

  • Why users sometimes resist using a new resource like SharePoint
  • How to create a plan for driving adoption of the portal within the organization
  • How to set goals for user adoption of a new portal
  • Which high-level strategies have been shown to work well when introducing a new or dramatically upgraded portal experience to users
  • How to create a formal communication plan for managing the interactions between the governance team, end users, and the staff that support the portal
  • What types of communication strategies lend themselves to a SharePoint portal deployment
  • How to create a training plan for creating the necessary skill sets within the organization
  • How to identify training methods and content appropriate ...

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