User Communication Plan

The user communication plan (see Chapter 5) contains the plan for communicating effectively between the governance team and the end users.

  • Vision and Scope
  • Goals
    • To monitor the communication events completed.
    • To gain feedback on communication events.
    • To improve communication processes.
  • Guiding Principles
    • These are the high-level framing decisions that describe the communication strategy to be used.
  • Communication Strategies and Methods
    • Details the general responsibilities for carrying out the communication plan.
    • Describes the role of the governance team in crafting the messages to be delivered.
    • Describes the preferred communication channels to be used for delivering the message.
  • Communication Stakeholders
    • Identifies ...

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