Summary
In this chapter, we have
- Explored the factors that can cause users to reject a SharePoint portal, preventing it from delivering value to the company.
- Discussed strategies for driving adoption for new and existing portals within the enterprise.
- Described the communication, training, and user feedback cycle for promoting adoption.
- Detailed the contents of a formal communication plan that is appropriate for a SharePoint portal governance effort.
- Examined the types of communication strategies that are known to work well for driving adoption.
- Explored the types of training that need to be made available to users within the organization and how they can best be delivered.
- Described how to plan for supporting users in a production environment ...
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