Operations Plan

The operations plan (see Chapter 8) lays out the strategies to be used to support and manage a SharePoint farm effectively.

  • Capacity and Availability
    • Capacity
      • Determines desired system response time
      • Determines storage capacity per site
      • Plans for growth in needed capacity
    • Availability
      • Defines Service Level Agreement (SLA) for uptime
      • Plans for disaster recovery
        • Item level
        • Site level
        • Farm level
        • Server level
      • Plans SharePoint Operations monitoring
      • Plans SharePoint Operations reporting
  • Change Management
    • Defines involvement of team
      • Server team
      • Network team
      • SharePoint administrators
      • Testers
    • Defines process for change, including major, minor, and standard changes
    • Defines process for change request
    • Defines documentation ...

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