Determining Success

The success of the SharePoint environment is normally determined by how easily end users can find the content they need. Information architecture provides the foundation for findability by defining a common set of content types and metadata that is consistently applied to the organization. It's important to understand that defining the information architecture is not an IT practice, but a business practice. It is critical that the business be involved throughout the entire process. However, the governance of the information architecture cannot be imposed upon the business and create obstacles or barriers to productivity. Governance needs to be tied directly to organizational processes and should not be something that is rolled ...

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