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Pro SharePoint 2010 Governance

Book Description

Pro SharePoint 2010 Governance is the first book on the market focusing exclusively on the essential guidance necessary for leveraging SharePoint 2010 within your organization's intranet, extranet or Internet environment for maximum business value. Effective governance allows your organization to promote the adoption of SharePoint's productivity-enhancing features while maintaining security and control over your organization's most vital information.

Pro SharePoint 2010 Governance presents comprehensive guidance, from the basics of "What is governance?" to the detailed considerations of IT, information and application management. Using the conceptual framework promoted by Microsoft and augmented with detailed discussions, recommendations and checklists, you will have all the information you need to streamline the governance of your SharePoint sites.

  • Teaches the concepts and benefits of SharePoint site governance.

  • Discusses advanced features and techniques for implementing governance in your organization.

  • Provides detailed recommendations, templates and checklists for jump-starting your governance effort.

  • What you'll learn

  • Create a governance strategy that is appropriate for your SharePoint sites

  • Establish a governance committee that will provide leadership and act as advocates for the users of the system

  • Implement a set of policies and controls that are both complete and flexible enough to drive value and innovation within the organization

  • Create training and user adoption strategies that will make your solution an integral part of your user's work day

  • Deliver information and services to your users that reflect the values and needs of your organization

  • Secure your organization's vital competitive information while managing compliance and legal requirements

  • Who this book is for

    Pro SharePoint 2010 Governance is for the IT professional or executive responsible for establishing policies and controls around an organization's use of the SharePoint 2010 platform. This may include intranet, extranet or Internet web sites based on the SharePoint Foundation or SharePoint Server products. Pro SharePoint 2010 Governance provides high-level guidance and strategies for executives who need to lead their organizations toward a productive, secure collaboration or publishing environment with excellent return-on-investment (ROI) potential. It is also for IT and business professionals who need to understand the features and techniques that provide the controls required to create, maintain and enhance these environments.

    Table of Contents

    1. Title
    2. Dedication
    3. Contents at a Glance
    4. Contents
    5. About the Authors
    6. About the Technical Reviewer
    7. Acknowledgments
    8. Introduction
      1. Who This Book Is For
    9. Chapter 1: A SharePoint Manifesto
      1. Governance OF the Users
      2. Governance BY the Users
      3. Governance FOR the Users
      4. Finding What You Need in This Book
      5. Summary
    10. Chapter 2: SharePoint Governance Overview
      1. What Will You Learn in This Chapter?
      2. The Purpose of Governance
      3. Services
      4. Governance Segments
      5. The Governance Team
      6. The Governance Plan
      7. Common Pitfalls in Governance
      8. Summary
    11. Chapter 3: Governance Planning
      1. What Will You Learn in This Chapter?
      2. Getting Started
      3. Start Communicating
      4. Establishing a Governance Committee
      5. Develop Governance Planning Documents
      6. Closing the Loop
      7. Summary
    12. Chapter 4: Implementing Services
      1. What Will You Learn in This Chapter?
      2. Identifying Services
      3. Planning for Implementation
      4. Planning for Monitoring
      5. Planning for Maintenance
      6. Planning for Decommissioning
      7. Summary
    13. Chapter 5: User Training and Adoption
      1. What Will You Learn in This Chapter?
      2. Driving Adoption
      3. Why Users Stay Away
      4. Goals for Adoption
      5. Adoption Strategies
      6. Communication Plan
      7. Training Plan
      8. Training Strategies
      9. User Feedback and Support
      10. Training and Adoption Resources
      11. Summary
    14. Chapter 6: Managing Content
      1. What Will You Learn in This Chapter?
      2. Introduction to IT Management
      3. Types of SharePoint Content Containers
      4. Managing Different Types of Sites
      5. Planning the Content Lifecycle
      6. Controlling Content with SharePoint Features
      7. Summary
    15. Chapter 7: Managing the Server Farm
      1. What Will You Learn in This Chapter?
      2. Introduction to Farm Management
      3. Configuring SharePoint
      4. Monitoring SharePoint
      5. Maintaining SharePoint
      6. Summary
    16. Chapter 8: Managing Operations
      1. What Will You Learn in This Chapter?
      2. SharePoint Farm Configurations
      3. Monitoring
      4. Security Planning
      5. Capacity Planning
      6. Summary
    17. Chapter 9: Information Architecture Overview
      1. What Will You Learn in This Chapter?
      2. Site Hierarchies
      3. Metadata
      4. Taxonomy
      5. Determining Success
      6. Summary
    18. Chapter 10: Information Delivery
      1. What Will You Learn in This Chapter?
      2. Types of Information Within SharePoint
      3. Outdated Content
      4. How to Deliver Information Within SharePoint
      5. Summary
    19. Chapter 11: Branding the User Interface
      1. What Will You Learn in This Chapter?
      2. Determining Branding Needs
      3. Branding Components
      4. Customization Pitfalls
      5. SharePoint Navigation
      6. Summary
    20. Chapter 12: Customization and Tools
      1. What Will You Learn in This Chapter?
      2. Introduction to Application Management
      3. Tools for Customization
      4. Customizing Content
      5. Creating Custom Functionality
      6. Summary
    21. Chapter 13: Packaging Solutions
      1. What Will You Learn in This Chapter?
      2. Solution Framework Overview
      3. Managing Farm Solutions
      4. Managing Sandboxed Solutions
      5. Understanding the SharePoint Sandbox
      6. Creating Solution Packages
      7. Upgrading a Deployed Solution
      8. Best Practices
      9. Summary
    22. Chapter 14: Application Lifecycle Management
      1. What Will You Learn in This Chapter?
      2. Designing an ALM Process
      3. Managing Development
      4. Testing Environments
      5. Summary
    23. Appendix A: Online Resources
      1. Governance Overview
      2. IT Governance
      3. Information Management
      4. Application Management
      5. Governance Case Studies
      6. Community Resources
    24. Appendix B: The Governance Plan
      1. The Main Governance Plan
      2. User Communication Plan
      3. User Training Plan
      4. Operations Plan
    25. Appendix C: Governance Checklists
      1. Establishing Governance
      2. IT Governance
      3. Information Management
      4. Application Management
    26. Index