C H A P T E R 7
Documents and Records Management
Walk into many enterprise organizations and ask someone in a department to describe their document storage and processing operations, and they will likely give you a story about how management of documents and data is far from ideal.
In the time that I have been working with SharePoint and various clients looking to implement an information management system in SharePoint, the situation is typical—documents and files scattered on a shared drive or file share, no categorization, multiple copies of the same document floating around in emails. Even the more organized groups have issues with multiple document and information silos.
Document Management Systems (DMS) and Records Management Systems ...
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