As you saw in the last chapter, SharePoint is a versatile repository for all sorts of data including document libraries and various lists of data elements. Workflows are a great way to establish a process around that data. For example, when a new request is created, a workflow can be initiated to automate the processing of that request.
SharePoint workflows are often referred to as human-centric workflows (or sometimes task-centric) because they are primarily concerned with the tasks that people will perform. When a request is received, for example, some of the typical tasks could be