About the Technical Reviewer
RJ Owen is the lead experience planner at EffectiveUI, focusing on customer insight work, including ethnographic research, design validation, co-creation exercises, and expert design. RJ started his career as a software developer and spent ten years working in C++, Java, and Flex before moving to the design research and customer insight team at EffectiveUI. He truly loves good design and understanding what makes people tick. RJ holds an MBA and a bachelor’s in physics and computer science. He is a frequent speaker ...
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