Acknowledgements
I would like, first and foremost, to thank Sudipti Banerjea, my mentor in the University of Calcutta. I would also like to acknowledge Fr P. T Joseph, S. J., Director, Xavier Institute of Management, Bhubaneswar (XIMB); N. R. Datta, Chairperson and Managing Director, Camellia Group; Partha Pal, Deputy Director (Academics), Camellia Group; Aveek Bhattacharyya, Business Development Head, Camellia Group; and Sumit Shome, Deputy Manager (Operations), Camellia Group as well as my friends and colleagues in XIMB and the Camellia School of Business Management (CSBM). Their support has been invaluable to me while writing this book.
A word of thanks is due to all my students in XIMB, CSBM and the Indian Institute of Social Welfare and ...
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