About the author

Keith Gordon was a professional soldier for 38 years, joining the Army straight from school at 16 and retiring on his 55th birthday. During his service he had a number of technical, educational and managerial appointments and gained a Higher National Certificate in Electrical and Electronic Engineering, a Certificate in Education from the University of London Institute of Education, a BA from the Open University and an MSc from Cranfield Institute of Technology. From 1992 until his retirement in 1998, he was first a member of and then head of the Army’s data management team.

He is now an independent consultant and lecturer specialising in data management and business analysis. As well as developing and teaching commercial courses, ...

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