Chapter 6
Quality Theme
PRINCE2 EXAM OBJECTIVES COVERED IN THIS CHAPTER:
- Know the purpose and scope of the Quality theme.
- Define the difference between quality planning and quality control.
- Define the difference between Project Assurance and quality assurance.
- Understand the quality planning actions that take place within a project and which roles have responsibilities for these actions.
- Define the difference between a customer’s quality expectations and acceptance criteria.
- Know that the Project Manager, with the help of the Senior User, documents the customer’s quality expectations and the acceptance criteria in the Project Product Description and how these will be verified.
- Know that the Project Manager describes how the project will ...
