INDEX

Accentuate the Positive technique, 60–61, 69

acceptable displays of emotion, 111–113

accomplishments, reveling in, 21

accountability, broad spans of, 196

Acknowledge the Threat technique, 56, 69

affective cultures, 113

Aha! moments, 141–142, see also insight

alignment

of company goals/mission and team purpose, 123

of team members and team purpose, 132–137

Alsop, Ron, 111

Amazon, 151

Amini, Fari, 176, 177

amygdala, 55–56

analytical thinking, mixing insight and intuition with, 156–159

Angelou, Maya, on how you make people feel, 105

anger, identifying, 101

Anheuser-Busch, 132

ANS (autonomic nervous systems), 97

anxiety, 7, 64–65

Apple, 36

appreciation, 47, 78

Archimedes, 145

arousal

as benefit of negativity, 53

in break activities, 148

creativity ...

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