xxv
Acknowledgements
First and foremost, I would like to thank my wife, Francesca, for her support and the many
creative ways she devised for shielding me from familial invexendo, simply making this
endeavour possible; and my children, Lisa, David, Nathan and Sara, for those times they
managed to breach that shield. Thanks also to the rest of my family for helping in different
ways, with special gratitude to my aunt for the crucial time she let me spend in her country
house in Trisobbio in the summer of 2013, retir’d from any mortal sight – except of course for
the compulsory Moon Pub evening expeditions with my friends.
I am grateful to the staff and the students at Cass Business School for providing me with
the motivation for starting this textbook and for the feedback on the lecture notes that
became the foundation for this pursuit.
Many thanks to Phillip Ellis, Eamonn McMurrough and all the colleagues at the Willis
Global Solution Consulting Group, both in London and Mumbai, for providing so many
opportunities of tackling new technical and commercial problems, experimenting with a
large variety of different techniques and engaging in critical discussion. I also thank them
for their encouragement while writing this book.
My deep gratitude to the Institute and Faculty of Actuaries for its invaluable support in
this endeavour. Special thanks to Trevor Watkins for encouraging me and overseeing the
process, and to Neil Hilary, who reviewed the material, guided me through the process
of ensuring that this book be as relevant as possible to the profession and the students of
the General Insurance practice area and encouraged me and advised me in countless other
ways.
I would like to thank Jane Weiss and Douglas Wright for their initial review of the mate-
rial and their encouragement. Special thanks to Julian Lowe for his guidance and for sev-
eral important structural suggestions on the rst draft.
Many people have subsequently helped me with their feedback on various versions
of the manuscript. I am especially grateful to Julian Leigh and Sophia Mealy for pains-
takingly reading the whole manuscript and for their insightful comments on both con-
tent and style. I am also thankful to the following people for precious suggestions on
specic topics of the book: Paolo Albini (frequency analysis), Cahal Doris (catastrophe
modelling), Tomasz Dudek (all the introductory chapters), Junsang Choi (catastrophe
modelling), Phil Ellis, LCP (various presentational suggestions), Michael Fackler (all the
reinsurance content and frequency/severity modelling), Raheal Gabrasadig (introduc-
tory chapters), Chris Gingell (energy products), Torolf Hamm (catastrophe modelling),
Anish Jadav (introductory example, products), Joseph Lees (burning cost), Marc Lehmann
(catastrophe modelling), Joseph Lo (from costing to pricing, plus all the introductory
chapters),EamonnMcMurrough (pricing control cycle), David Menezes (aggregate loss
modelling, dependency modelling), Cristina Parodi (claims management), David Stebbing
(aviation), Andreas Troxler (dependency modelling) and Claire Wilkinson (weather
derivatives).
Section I
Introductory Concepts

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