THIRTY-SEVEN
Four Risk Factors of the Unexamined Life
BE-KNOW-DO
 
Peter Koestenbaum
 
 
 
 
 
Organization development (OD) is process, philosophy is content. OD asks the hard questions, is an active listener, provides empathy and compassion, and challenges people without alienating them. Philosophy gives you a comprehensive theory of the person. Through an OD-philosophy partnership, great organizations can be built. Given this premise, what follows for the OD practitioners? In terms of the U.S. Army’s classic “BE-KNOW-DO” formulation (competent, confident, and agile), what lies ahead for them?
BE is to ask who you are and how you present yourself to the world. KNOW consists of basic skills you can add to your toolbox. DO is made up of ...

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