Practicing Organization Development: A Guide for Leading Change: A Third Edition

CHAPTER SIXTEEN

Interventions in Large Systems

Thomas G. Cummings and Ann E. Feyerherm

 

 

 

 

 

Interventions in large systems help organizations implement changes that satisfy the demands of rapidly changing and highly competitive environments. For example, change programs may involve redesigning an organization’s structure to make it leaner and more flexible, linking key suppliers and customers closer to the organization, or establishing a reward system that closely links pay with gains in business-unit performance.

This chapter details a coherent set of actions, which generally proceed from assessment and action planning to implementation of changes in large systems, such as the total organization or its major divisions. It defines interventions ...