CHAPTER THIRTEEN
Taking Organization Culture Seriously
Edgar Schein
Culture as a concept impacts organization development (OD) in two fundamental ways. First, it is increasingly evident that practitioners of OD must learn to deal with the cultures and subcultures of client systems. This requires conceptual models and intervention skills that realistically deal with what culture is and how culture works.
Second, OD as an occupational community has developed a culture and subcultures within itself and must learn what its strengths and weaknesses are. Of particular importance is the recognition that the subcultures within OD may be in conflict with each other but may not be aware of it. In this chapter, a working model of culture ...