SUMMARY

In this first chapter and the literature of recent years, the labels of “organization development” and “change management” have been, in many cases, intermingled. Marshak (2005) suggests that the difference between the two is ideological and methodological. We suggest a difference just might be that OD works from a set of human values and base of valid information coming from assessment, along with making free choices with the client system regarding what tools or interventions to enact the change as you will learn from this book.
In change management, managers and executives, using OD practitioners as agents and resources, identify, plan, direct, and steer change. Changes are made with the participation of the members in order to ...

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