SUMMARY

Our challenge as OD practitioners is to help Dora, Sam, and our organizational clients see, understand, and master the systemic contexts in which they and others are functioning. Context blindness is costly, resulting in unnecessary stress, broken relationships, misdirected and wasted energy, lost opportunities, and diminished organizational effectiveness.
When we see ourselves in context, we are less likely to fall into dysfunctional patterns as burdened Tops, torn Middles, oppressed Bottoms, and righteously screwed Customers, all of which diminish our potential contributions to our systems. Seeing ourselves in context enables us to understand our worlds and to make choices that empower ourselves, others, and our systems.
When ...

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