CHANGE MANAGEMENT SKILLS OF THE TEAM
High-performing teams must change and adapt to new conditions to be effective over time. Factors related to team context, composition, and competencies may need to be changed for the team to succeed in reaching a new goal. A team that is able to monitor its performance and understand its strengths and weaknesses can generate insights needed to develop a plan of action to continually improve. Toyota, a company that we’ve researched extensively, uses the “kaizen” or continuous improvement philosophy to help its teams identify the “bottlenecks” they are facing and then develop strategies to eliminate the bottlenecks (Dyer & Hatch, 2004). They are never fully satisfied with the team’s performance because, ...
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