SUMMARY
Numerous difficulties arising in OD interventions can be traced to flaws in the front-end phase. Difficulties can stem from misunderstanding the organization, ignoring issues associated with the power structure, disagreeing about work methods, not reaching agreements on consulting rates or time commitments, or clashing work styles. These setbacks and issues can be avoided if addressed early on.
Consultants must work carefully in surfacing organizational issues or in starting down a new path with a client. At the same time, they should work to instill trust and match their personal styles to the expectations of multiple players. Starting OD projects takes on great significance because change is inherently risky and both parties face ...
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