Acknowledgments
Dr. Brett E. Trusko: I would like to acknowledge all my clients and professional contacts—too numerous to mention, but each and every one critically important.
Carolyn Pexton: While we cannot possibly list everyone who has played a role in bringing Six Sigma to healthcare, the authors would like to gratefully acknowledge some of the many practitioners and pioneers who have generously offered their expertise, leadership, and commitment to excellence along the way:
Frank Alvarez, Heather Anderson, Jay Anderson, Sandra Bacon, Elaine Banzhaf, Kathleen Bradley, Jason Broad, Jean Cherry, Alan Cooper, Mary Reich Cooper, Mary Cramer, Edward Craven, Glenn Crotty, Chuck DeBusk, Tom Decker, Chris Desmarais, John Desmarais, John DeVries, ...
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