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Practical Solutions for Healthcare Management and Policy (Collection) by Carolyn Pexton Dr. Brett E. Trusko Praveen Gupta, Dr. H. James Harrington, Douglas A. Perednia M.D., Jim Champy, Harry Greenspun M.D.

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Appendix BThe Six Sigma Body of Knowledge

The following is a list of the Six Sigma Body of Knowledge. Under the columns marked Green, Black, or Master belt, the following symbols are used:

A means they are almost always used. At least 90% of the projects will use these tools. (The related belt must be trained on how to use these tools or already have been trained in the use of these tools.)

O means often used. It is used in more than 50% of the projects. (The related belt should be trained on how to use these tools or already have been trained on these tools.)

S means sometimes used. It is used in 49% to 25% of the projects. (The related belt should know what they are used for and know where to go to get more information on how to use them.) ...

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